Guffey, Mary Ellen.

Business communication : - Sixth edition. - 1 volume (various pagings) : color illustrations ;

Communication foundations -- Developing team, listening, and etiquette skills -- Communicating across cultures -- Writing process phase 1: analyze, anticipate, adapt -- Writing process phase 2: research, organize, compose -- writing process phase 3: revise, proofread, evaluate -- E-mail messages and memos -- Positive letters and messages -- Persuasive and marketing messages -- Negative messages -- Business report basics -- Informal business reports -- Proposals and formal reports -- Business presentations -- The job search, resumes, and cover letters -- Interviewing and following up.

9780324542905 0324542909 9780324578676 0324578679 9780324578348 0324578342 9780324653649 0324653646


Business writing.
English language
Business communication.

658.45

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