McCorry, Laurie Kelly,

Communication skills for the healthcare professional / - 1st ed. - Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins Health, c2011. - xii, 251 p : ill. ; 22 cm.

includes index

The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.

9781582558141 (alk. paper)


Communication in medicine.
Communication
Professional-Patient Relations
Allied Health Personnel

610.696

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