McCorry, Laurie Kelly,
Communication skills for the healthcare professional / - 1st ed. - Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins Health, c2011. - xii, 251 p : ill. ; 22 cm.
includes index
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
9781582558141 (alk. paper)
Communication in medicine.
Communication
Professional-Patient Relations
Allied Health Personnel
610.696
Communication skills for the healthcare professional / - 1st ed. - Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins Health, c2011. - xii, 251 p : ill. ; 22 cm.
includes index
The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills.
9781582558141 (alk. paper)
Communication in medicine.
Communication
Professional-Patient Relations
Allied Health Personnel
610.696