TSO
Continual service / TSO - [Version 3] - xi, 221 pages : illustrations ; 28 cm
At head of title: ITIL Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
9780113310494 0113310498
Computer industry--Customer services--Management
Electronic office machine industry--Customer services--Management
004.068
004.068
Continual service / TSO - [Version 3] - xi, 221 pages : illustrations ; 28 cm
At head of title: ITIL Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
9780113310494 0113310498
Computer industry--Customer services--Management
Electronic office machine industry--Customer services--Management
004.068
004.068