Delivering Satisfaction and Service Quality (Record no. 2788)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00394nam a22001457a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200313b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788184082425 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | ddc |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 025.52 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hernon Peter |
| 245 ## - TITLE STATEMENT | |
| Title | Delivering Satisfaction and Service Quality |
| Remainder of title | A customer- based approach to Libraries |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 181 |
| 500 ## - GENERAL NOTE | |
| General note | include bibliograhy |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | L000001810 | 2020-03-13 | 3/4 | 2020-03-13 | Books | |||||
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | L000001811 | 2020-03-13 | 2/4 | 2020-03-13 | Books | |||||
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | L000001812 | 2020-03-13 | 4/4 | 2020-03-13 | Books | |||||
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | 2020-03-13 | 2020-03-13 | Books | |||||||
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | 2020-03-13 | 2020-03-13 | Books | |||||||
| TUNGUU LENDING LIBRARY | TUNGUU LENDING LIBRARY | 2020-03-13 | 025.52 | 2020-03-13 | 2020-03-13 | Books |