Customer service in libraries : best practices / edited by Charles Harmon, Michael Messina.
Contributor(s): Harmon, Charles | Messina, Michael.
Material type: TextPublisher: Lanham : The Scarecrow Press, Inc., 2013Description: x, 108 pages : illustrations ; 23 cm.Content type: text ISBN: 9780810887480 (pbk.).Subject(s): Public services (Libraries) -- United States | Customer services -- United StatesDDC classification: 025.50973 HAMItem type | Current location | Collection | Call number | Status | Date due | Barcode |
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TUNGUU REFERENCE LIBRARY
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Reference | 025.50973 HAM (Browse shelf) | Available | R0000147991 |
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025.5/24 Organizing knowledge : | 025.5 GAN Customer care : | 025.5 MEL Building a successful customer-service culture : | 025.50973 HAM Customer service in libraries : | 025.52 4 Reference service / | 025.52 4 Reference service / | 025.52 4 Reference service / |
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