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Customer service in libraries : best practices / edited by Charles Harmon, Michael Messina.

Contributor(s): Harmon, Charles, 1960- | Messina, Michael.
Material type: TextTextPublisher: Lanham : The Scarecrow Press, Inc., 2013Description: x, 108 pages : illustrations ; 23 cm.Content type: text ISBN: 9780810887480 (pbk.).Subject(s): Public services (Libraries) -- United States | Customer services -- United StatesDDC classification: 025.50973 HAM
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Reference 025.50973 HAM (Browse shelf) Available R0000147991
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025.5/24 Organizing knowledge : 025.5 GAN Customer care : 025.5 MEL Building a successful customer-service culture : 025.50973 HAM Customer service in libraries : 025.52 4 Reference service / 025.52 4 Reference service / 025.52 4 Reference service /

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