A guide to help desk concepts / Donna Knapp.
By: Knapp, Donna.
Material type:
TextPublisher: Cambridge, Mass. : London : Course Technology, 2003Edition: Second edition.Description: 351 pages ; 24 cm.Content type: text ISBN: 0619159464; 9780619159467.Subject(s): Computer technical support | Computer service industryDDC classification: 22
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Books
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TUNGUU LENDING LIBRARY
Welcome to Tunguu Lending Library |
005.1 (Browse shelf) | Available | L000000353 |
Previous ed.: 1999.
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