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Newly appointed school administrators are often confused when faced with the prospect of having to assume a leadership role in a complex organization like a school or school system. Where does one start? An effective method would be to systematically examine the vital components that make up an organization. A system of organizational diagnosis and prescription will lead to a comprehensive and integrated analysis of the organization's strengths and weaknesses and point the way toward possible improvement. The new edition of Educational Administration: Leading with Mind and Heart suggests such a sequential and systematic approach. Utilizing it effectively can produce dramatic results. --Publisher description