TY  - BOOK
AU  - MATTHEWS, Joseph R
TI  - The Customer-focused Library: Re-Inventing the Public Library from the Outside In
SN  - 9781591588757
U1  - 027.473  MAT 22
PY  - 2009///
CY  - United States of America
PB  - Santa Barbara
KW  - Library
ER  -