TY - BOOK AU - Barnett,Denise E AU - Kemp,Nan TI - The A-Z of applied quality for clinical managers in hospitals SN - 0412569302 (alk. paper) U1 - 362.110 20 PY - 1994/// CY - London, New York, San Diego, Calif. PB - Chapman & Hall, Distributed in the USA and Canada by Singular Pub. Group KW - Hospitals KW - Great Britain KW - Administration KW - Quality control N1 - Includes bibliographical references and index ER -