TY - BOOK AU - Arnold,Elizabeth AU - Boggs,Kathleen Underman TI - Interpersonal relationships : Professional Communication Skills for Nurses SN - 0721693881 U1 - 610.730699 PY - 2003/// CY - St. Louis, Mo. PB - Saunders KW - Nurse and patient KW - Interpersonal communication N1 - includes references and index ER -