McCorry, Laurie Kelly, <br/><br/>
Communication skills for the healthcare professional / 

 - 1st ed. 
 - Philadelphia :  Wolters Kluwer/Lippincott Williams & Wilkins Health,  c2011. 
 - xii, 251 p :  ill. ; 22 cm.  
<br/><br/> includes index 
<br/><br/>The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills. 
<br/><br/><label>ISBN: </label>9781582558141 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in medicine.<br/>Communication<br/>Professional-Patient Relations<br/>Allied Health Personnel
<br/><br/><label>Dewey Class. No.: </label>610.696