TY  - BOOK
AU  - McCorry,Laurie Kelly
AU  - Mason,Jeff
TI  - Communication skills for the healthcare professional
SN  - 9781582558141 (alk. paper)
U1  - 610.696 
PY  - 2011///
CY  - Philadelphia
PB  - Wolters Kluwer/Lippincott Williams & Wilkins Health
KW  - Communication in medicine
KW  - Communication
KW  - Professional-Patient Relations
KW  - Allied Health Personnel
N1  - includes index; The communication process -- Nonverbal communication -- Verbal communication -- Professional communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to understand -- Patient education -- Cultural sensitivity in healthcare communication -- Electronic communication -- Fundamental writing skills
ER  -