TY - BOOK AU - Purtilo,Ruth B. AU - Haddad,Amy Marie TI - Health professional and patient interaction SN - 0721660487 U1 - 610.69 PY - 1996/// CY - Philadelphia PB - W.B. Saunders KW - Medical personnel and patient KW - Professional-Patient Relations KW - Communication N1 - includes references and index ER -