TY  - BOOK
AU  - Holtzblatt,Karen
AU  - Wendell,Jessamyn Burns
AU  - Wood,Shelley
TI  - Rapid contextual design: a how-to guide to key techniques for user-centered design 
SN  - 9780123540515
AV  - 001.29 H65 2005
U1  - 004.29 22
PY  - 2005///
CY  - San Francisco
PB  - Elsevier/Morgan Kaufmann
KW  - System design
KW  - System analysis
ER  -