TY  - BOOK
AU  - Poyner,Ann
TI  - Enabling end-users: information skills training 
SN  - 1843341093 (cased)
U1  - 22 023.8
PY  - 2005///
CY  - Oxford
PB  - Chandos
KW  - Information services
KW  - User education
KW  - Libraries
KW  - User satisfaction
N1  - Includes index
ER  -