TY - BOOK AU - Williams,Alistair TI - Understanding the hospitality consumer SN - 0750652497 AV - TX911.3.M27 W55 2002 U1 - 338.479 22 PY - 2002/// CY - Oxford, Boston PB - Butterworth-Heinemann KW - Hospitality industry KW - Management KW - Consumer behavior KW - Accueil (Tourisme) KW - Administration KW - Consommateurs KW - Comportement N1 - Includes index ER -