MATTHEWS Joseph R <br/><br/>
The customer - Focused 

 -  ABC-CLIO  2009 
 - ix, 95p  25 cm 
<br/><br/> include index 
<br/><br/><label>ISBN: </label>9781591588757 
<br/><br/><label>LC Class. No.: </label>027.473 
<br/><br/><label>Dewey Class. No.: </label>027.473