ABBOTT,Peter and Suel Lewry Front office: procedures, social skills, yield and management Peter Abbott and Sue Lewry - 2nd ed - New-York Routledge 1999 - 211p ill 26cm Includes Index ISBN: 978-1-138-13081-4 Subjects--Topical Terms: LC Class. No.: 647.3743. / 22 Dewey Class. No.: 647.3743 / 22