Kasavana, Michael L., 1947- Managing front office operations / Michael L. Kasavana, Richard M. Brooks - 7th ed - Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, 2005 - xvi, 645 p. : ill. ; 23 cm Includes index ISBN: 0866122656 9780866122658 LCCN: 2004061965 Subjects--Topical Terms: Hotel management LC Class. No.: TX911.3.M27 / K385 2005 Dewey Class. No.: 647.94068 / 23