TY - BOOK AU - Kasavana,Michael L. AU - Brooks,Richard M TI - Managing front office operations SN - 0866122656 AV - TX911.3.M27 K385 2005 U1 - 647.94068 22 PY - 2005/// CY - Lansing, Mich. PB - Educational Institute, American Hotel & Lodging Association KW - Hotel management N1 - Includes index ER -