TY - BOOK AU - West-Burnham,John TI - Managing quality in schools : Effective Strategies for Quality-based School Improvement SN - 0273624075 (pbk) U1 - 371.2 PY - 1997/// . CY - London PB - Pearson Education Limited KW - School management and organization KW - Total quality management N1 - includes bibliographical references and index; Previous ed.: Harlow : Longman, 1992 ER -