TY  - BOOK
AU  - Davis,  Mark M.
AU  - Heineke,  Janelle
TI  - Operations management: Intergrating manufacturing and services 
SN  - 0071114084
U1  - 658.5 22
PY  - 2005///
CY  - New York
PB  - McGraw-hill
KW  - Operations management
N1  - Include index
ER  -