SARAH COOK LEADING THE CUSTOMER EXPERIENCE LEADING THE CUSTOMER EXPERIENCE: INSPIRATIONL SERVICE LEADERSHIP/SARAH COOK - USA GOWER LIMITED 2015 - xii, 174p ill.; 24cm BIBLIOGRAPHY, REFERENCE AND INDEX ISBN: 978-1-4724-4769-2 Subjects--Topical Terms: LC Class. No.: 658.812 Dewey Class. No.: 658.812