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1.
How to Manage the IT helpdesk A Guide for user support and call center managers

by BRUTON, Noel.

Edition: Second EditionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Buterworth Heinemann 2006Availability: Items available for loan: SHOOL OF COMPUTING AND COMMUNICATION MEDIA [Call number: 004.0688 BRU] (1).

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Practical fibreoptic intubation /

by Popat, Mansukh T.

Material type: Text Text Publisher: Oxford . : Buterworth-Heinemann . ; 2001Availability: Items available for loan: SCHOOL OF HEALTH AND MEDICAL SCIENCES LIBRARY [Call number: 617.967 POP] (1).

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