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1. Managing front office operations / Michael L. Kasavana, Richard M. Brooks

by Kasavana, Michael L, 1947- | Brooks, Richard M.

Edition: 7th edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, 2005Availability: Items available for loan: INSTITUTE OF TOURISM LIBRARY [Call number: 647.94068 23] (23).

2. Front office procedures / Michael L. Kasavana, Richard M. Brooks.

by Kasavana, Michael L, 1947- | Brooks, Richard M | Kasavana, Michael L, 1947-. Managing front office operations.

Edition: 4th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: East Lansing, Mich. : Educational Institute of the American Hotel & Motel Association, c1995Availability: Items available for loan: INSTITUTE OF TOURISM LIBRARY [Call number: 647.94068] (1).

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