Your search returned 2 results.

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1. Leading the customer experience : inspirational service leadership / Sarah Cook.

by Cook, Sarah, 1955-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Farnham, Surrey, England ; Burlington, VT : Gower, [2015]Availability: Items available for loan: SCHOOL OF KISWAHILI AND FOREIGN LANGUAGES [Call number: 658.812 COO] (2), TUNGUU LENDING LIBRARY [Call number: 658.812] (2).

2. Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.

by Melling, Maxine | Little, Joyce.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Facet, 2002Availability: Items available for loan: TUNGUU REFERENCE LIBRARY [Call number: 025.5 MEL] (1).

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