| 000 | 00496nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c16892 _d16892 |
||
| 008 | 231117b ||||| |||| 00| 0 eng d | ||
| 020 | _a0750649011 | ||
| 040 | _cSUZA | ||
| 082 |
_222 _a004.0688 BRU _b1 |
||
| 100 | _aBRUTON, NOEL | ||
| 245 |
_aHow to manage the IT helpdesk _bAguide for user support and call center managers |
||
| 250 | _aSecond edition | ||
| 260 |
_aLondon _bButterworth Heinemann _c2002 |
||
| 300 |
_axxi,347 pages _bDwaring _c25cm |
||
| 650 | _2Computer | ||
| 942 |
_2ddc _cBK |
||