| 000 | 00491nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c17607 _d17607 |
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| 008 | 240116b ||||| |||| 00| 0 eng d | ||
| 020 | _a0750649011 | ||
| 040 | _cSUZA | ||
| 082 |
_223 _a004.0688 BRU |
||
| 100 | _aBRUTON, Noel | ||
| 245 |
_aHow to Manage the IT helpdesk _bA Guide for user support and call center managers |
||
| 250 | _aSecond Edition | ||
| 260 |
_aLondon _bButerworth Heinemann _c2006 |
||
| 300 |
_a347pages _billustration _c24cm |
||
| 650 | _2Computer | ||
| 942 |
_2ddc _cBK |
||