000 00560nam a22001937a 4500
999 _c5877
_d5877
008 200918b ||||| |||| 00| 0 eng d
020 _a0273756060
040 _cddc
082 _222
_a658.8
_b2
100 _aLovelock, Christopher
245 _aServices marketing
_bPeople, technology, strategy
_cLoverlock, Christopher and Wirt, Jochen
250 _aSeventh Global edition
260 _aNew York
_bPearson
_c2011
300 _a648p.
_bill.
_c27cm.
500 _aInclude index
650 _2Services marketing
700 _aWirtz, Jochen
942 _2ddc
_cBK