000 | 00560nam a22001937a 4500 | ||
---|---|---|---|
999 |
_c5877 _d5877 |
||
008 | 200918b ||||| |||| 00| 0 eng d | ||
020 | _a0273756060 | ||
040 | _cddc | ||
082 |
_222 _a658.8 _b2 |
||
100 | _aLovelock, Christopher | ||
245 |
_aServices marketing _bPeople, technology, strategy _cLoverlock, Christopher and Wirt, Jochen |
||
250 | _aSeventh Global edition | ||
260 |
_aNew York _bPearson _c2011 |
||
300 |
_a648p. _bill. _c27cm. |
||
500 | _aInclude index | ||
650 | _2Services marketing | ||
700 | _aWirtz, Jochen | ||
942 |
_2ddc _cBK |