000			00333nam a22001457a 4500
999			_c7694 _d7694
020			_a0072315679
082			_a302.242
100			_aHYBELS ,Saundra
245			_aCommunicating effectively
250			_a6th ed
260			_aBoston _bMcGraw -Hill _c2001
300			_axxi,648p. : _bill. ;
500			_ainclude index
942			_cBK