COOK, Sarah/
Leading the customer experience : inspirational service leadership. - England: Gower publishing limited, 2015. - xii,174 p.: ill.; 25 cm.
Includes bibliographical reference and index.
customer services.
658.812COO
Leading the customer experience : inspirational service leadership. - England: Gower publishing limited, 2015. - xii,174 p.: ill.; 25 cm.
Includes bibliographical reference and index.
customer services.
658.812COO