BRUTON, Noel
How to Manage the IT helpdesk A Guide for user support and call center managers - Second Edition - London Buterworth Heinemann 2006 - 347pages illustration 24cm
0750649011
004.0688 BRU
How to Manage the IT helpdesk A Guide for user support and call center managers - Second Edition - London Buterworth Heinemann 2006 - 347pages illustration 24cm
0750649011
004.0688 BRU