| 000 -LEADER |
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| fixed length control field |
03142cam a2200469 a 4500 |
| 001 - CONTROL NUMBER |
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| control field |
154760429 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240227120137.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
070816s2008 moua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2007930626 |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
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| National bibliography number |
GBA767322 |
| Source |
bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780323046763 |
| Qualifying information |
(paperback) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0323046762 |
| Qualifying information |
(paperback) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)154760429 |
| Canceled/invalid control number |
(OCoLC)662660563 |
| -- |
(OCoLC)688480197 |
| -- |
(OCoLC)1201947541 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
NLM |
| Language of cataloging |
eng |
| Transcribing agency |
NLM |
| Modifying agency |
UKM |
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BTCTA |
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BAKER |
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YDXCP |
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COU |
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OXF |
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TEF |
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DLC |
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IG# |
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VP@ |
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VRC |
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VLB |
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RUQBL |
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HNW |
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EEK |
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OCLCF |
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P4I |
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OCLCQ |
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S3O |
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OCLCQ |
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NGRPY |
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OCLCO |
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THHCU |
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CSB |
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VGM |
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THHCU |
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OCLCQ |
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CSJ |
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CN8BJ |
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OCLCQ |
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OCLCA |
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UKWOH |
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OCLCQ |
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CNO |
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UKMGB |
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OCLCQ |
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OCLCO |
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NLM |
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OCLCO |
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OCLCA |
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OCLCQ |
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OCLCO |
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OCL |
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OCLCQ |
| -- |
OCLCO |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
RT86.3 |
| Item number |
.B34 2008 |
| 060 00 - NATIONAL LIBRARY OF MEDICINE CALL NUMBER |
|---|
| Classification number |
2007 L-300 |
| 060 10 - NATIONAL LIBRARY OF MEDICINE CALL NUMBER |
|---|
| Classification number |
WY 87 |
| Item number |
B198c 2008 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
610.730 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Balzer-Riley, Julia W |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Communication in nursing / |
| Statement of responsibility, etc. |
Julia Balzer Riley |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
6th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
St. Louis, Mo. : |
| Name of publisher, distributor, etc. |
Mosby/Elsevier, |
| Date of publication, distribution, etc. |
℗♭2008 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv, 375 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
23 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Miscellaneous information |
Part 1: Getting started: Basic communication competence. |
| Title |
Responsible, assertive, caring communication in nursing -- |
| -- |
The client-nurse relationship: a helping relationship -- |
| -- |
Solving problems together -- |
| -- |
Understanding each other: communication and culture -- |
| -- |
Working together in groups -- |
| -- |
Electronic communication -- |
| Miscellaneous information |
Part 2: Building relationships. |
| Title |
Warmth -- |
| -- |
Respect -- |
| -- |
Genuineness -- |
| -- |
Empathy -- |
| -- |
Self-disclosure -- |
| -- |
Specificity -- |
| -- |
Asking questions -- |
| -- |
Expressing opinions -- |
| -- |
Humor -- |
| -- |
Spirituality -- |
| Miscellaneous information |
Part 3: Building confidence -- |
| Title |
Requesting support -- |
| -- |
Overcoming evaluation anxiety -- |
| -- |
Feedback -- |
| -- |
Relaxation -- |
| -- |
Imagery -- |
| -- |
Positive self-talk -- |
| Miscellaneous information |
Part 4: Meeting challenges -- |
| Title |
Confrontation -- |
| -- |
Refusing unreasonable requests -- |
| -- |
Communicating assertively and responsibly with distressed clients and colleagues -- |
| -- |
Communicating assertively and responsibly with aggressive clients and colleagues -- |
| -- |
Communicating assertively and responsibly with unpopular clients -- |
| -- |
Managing team conflict assertively and responsibly -- |
| -- |
Communicating at the end of life -- |
| -- |
Continuing the commitment |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Beyond the basic concepts of therapeutic communication, this 6th edition is a unique approach to interacting with patients and colleagues with empathy and sensitivity. This practical resource addresses a wide array of topics, including being assertive, electronic communication, respect, humor, confrontation, and requesting support, with a personal touch conveyed through quotes, stories, and poetry |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Nurse and patient |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal communication |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Misinformation |
| 650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Nurse-Patient Relations |
| 650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication |
| 650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal Relations |
| 655 #2 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Nurses Instruction |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
