Leading the customer experience : inspirational service leadership / Sarah Cook.
By: Cook, Sarah.
Material type: TextPublisher: Farnham, Surrey, England ; Burlington, VT : Gower, [2015]Description: xii, 174 pages ; 25 cm.Content type: text ISBN: 9781472447692 (hardback : alk. paper).Subject(s): Customer services | Leadership | Customer relationsDDC classification: 658.812Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Books |
SCHOOL OF KISWAHILI AND FOREIGN LANGUAGES
Welcome to School of Kiswahili and Foreign Langauages Library Nkurumah |
658.812 COO (Browse shelf) | 1/2 | Available | N000002517 | ||
Books |
SCHOOL OF KISWAHILI AND FOREIGN LANGUAGES
Welcome to School of Kiswahili and Foreign Langauages Library Nkurumah |
non fiction | 658.812 COO (Browse shelf) | 2/2 | Available | N000002505 | |
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TUNGUU LENDING LIBRARY
Welcome to Tunguu Lending Library |
non fiction | 658.812 (Browse shelf) | Available | L000013780 | ||
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TUNGUU LENDING LIBRARY
Welcome to Tunguu Lending Library |
non fiction | 658.812 (Browse shelf) | Available | L000013781 |
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658.802 CAP Managing Mrketing in the 21st Century: | 658.802 CAP Managing Mrketing in the 21st Century: | 658.812 Leading the customer experience : inspirational service leadership. | 658.812 COO Leading the customer experience : | 684.09 SAC Metalwork Technology | 700/.1 HAR The ascetic imperative in culture and criticism / | 700/.966 The Traditional artist in African societies / |
Includes bibliographical reference and index.
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