Lean library management : eleven strategies for reducing costs and improving customer services / John J. Huber
By: Huber, John J.
Material type: TextPublisher: New York : Neal-Schuman Publishers, [2011]Copyright date: ℗♭2011Description: xxii, 197 pages : illustrations ; 23 cm.Content type: text ISBN: 9781555707323; 1555707327.Subject(s): Library administration | Libraries -- Cost control | Public services (Libraries) | Organizational change | Organizational effectiveness | Library AdministrationDDC classification: 025.1 Summary: Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. Management guru John Huber, a pioneer and leader in the Lean Manufacturing movement, has worked as a consultant with libraries across North America. In this new book, he show you how to apply Lean principles and practices -- how making small, simple changes in everyday routines will reap large time- and money-saving results. You'll learn how to: create a culture of change; define and streamline your library's service delivery chains; transform everyday operations like placing customer reserves and technical service processes; implement performance measures that can drive continuous improvement; and apply Lean techniques in digital operations. Ten years of success-proven strategies and success stories from libraries where John Huber has partnered are included throughoutItem type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books |
TUNGUU REFERENCE LIBRARY
Welcome to SUZA Reference Library |
Reference | 025.1 (Browse shelf) | Available | R000014995 |
Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. Management guru John Huber, a pioneer and leader in the Lean Manufacturing movement, has worked as a consultant with libraries across North America. In this new book, he show you how to apply Lean principles and practices -- how making small, simple changes in everyday routines will reap large time- and money-saving results. You'll learn how to: create a culture of change; define and streamline your library's service delivery chains; transform everyday operations like placing customer reserves and technical service processes; implement performance measures that can drive continuous improvement; and apply Lean techniques in digital operations. Ten years of success-proven strategies and success stories from libraries where John Huber has partnered are included throughout
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