Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.
Contributor(s): Melling, Maxine | Little, Joyce.
Material type: TextPublisher: London : Facet, 2002Description: xii, 212 p. ; 25 cm.ISBN: 1856044491.Subject(s): Public services (Libraries) -- Great Britain | Library personnel management -- Great Britain | Customer relations -- Great Britain | Public services (Libraries) | Library personnel management | Customer relationsDDC classification: 025.5Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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TUNGUU REFERENCE LIBRARY
Welcome to SUZA Reference Library |
Reference | 025.5 MEL (Browse shelf) | Available | R000015004 |
Browsing TUNGUU REFERENCE LIBRARY Shelves , Shelving location: Reference , Collection code: Reference Close shelf browser
025.5 Foundations of library services : | 025.5/24 Organizing knowledge : | 025.5 GAN Customer care : | 025.5 MEL Building a successful customer-service culture : | 025.50973 HAM Customer service in libraries : | 025.52 4 Reference service / | 025.52 4 Reference service / |
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