How to manage the IT helpdesk Aguide for user support and call center managers
By: BRUTON, NOEL.
Material type: TextPublisher: London Butterworth Heinemann 2002Edition: Second edition.Description: xxi,347 pages Dwaring 25cm.ISBN: 0750649011.Subject(s): DDC classification: 004.0688 BRUNo physical items for this record
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