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A guide to help desk concepts / Donna Knapp.

by Knapp, Donna.

Edition: Second edition.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Cambridge, Mass. : London : Course Technology, 2003Availability: Items available for loan: TUNGUU LENDING LIBRARY [Call number: 005.1] (1).

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A guide To Help Desk Concepts

by KNAPP, Donna.

Edition: 2rd edMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Australia Course Technology 2003Availability: Items available for loan: TUNGUU REFERENCE LIBRARY [Call number: 005.1 KNA 1] (1).

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